THE POINT SURF PARK
PRIVACY POLICY
9600 Mesa Park Blvd,
Fellsmere, FL. 32948
Last Updated: ____________________
PLEASE READ THIS POLICY CAREFULLY BEFORE USING THIS WEBSITE.
1. Introduction
The Point Surf Park (“The Point,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of our guests, members, employees, contractors, and website visitors.
This Privacy Policy explains how we collect, use, store, protect, and disclose personal information in connection with surf sessions, reservations, waivers, memberships, private coaching, events, website usage, marketing communications, and facility security.
By visiting our facility or using our services, you consent to the practices described in this Policy.
2. Information We Collect
Personal Identification Information: Full name, date of birth, email address, phone number, mailing address, emergency contact information, and government-issued ID when required.
Minor Information: For guests under 18, we collect information from a parent or legal guardian to include: child’s name and date of birth, parent/guardian contact details and signed consent and liability waivers.
Payment Information: Credit/debit card details (processed securely through third-party providers), billing address, and transaction history. We do not store full credit card numbers on local systems.
Technical & Website Information: IP address, browser type, device information, cookies, analytics data, and booking behavior.
Video & Photography: CCTV footage for safety and security, promotional photography, and event media coverage.
3. How We Use Information
We use collected information to process reservations and memberships, verify age and eligibility, maintain safety standards, comply with Florida regulations, improve surf programing and guest experience, respond to emergencies, investigate incidents, communicate schedule updates, send marketing communications (with opt-out option), and prevent fraud and misuse.
We do not sell personal information.
4. Information Sharing
We may share information with payment processors, reservation software providers, insurance carriers (in case of an incident), emergency responders, legal counsel, and government authorities when required by law.
All third-party vendors are expected to maintain appropriate data security safeguards.
5. Third Party Websites
Our website may contain links to third-party websites, services, or applications that are not owned or controlled by The Point Surf Park. We encourage you to read the privacy policies of any third-party website before providing personal information.
6. Data Retention
The Point Surf Park retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to provide services, process transactions, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
Retention periods may vary depending on the type of information and applicable legal or regulatory requirements. When personal information is no longer needed, we will securely delete, anonymize, or otherwise dispose of it in accordance with our data retention practices.
7. Children’s Privacy
The Point Surf Park complies with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal information online from children under 13 without verified parental consent. Parents may request access, correction, or deletion of their child’s information by contacting us.
We request children under 13 years old do not submit personally identifiable data to us.
8. Security Measures
We implement administrative, physical, and technical safeguards including secure booking platforms, encrypted payment processing, restricted staff access to personal data, password-protected systems, video monitoring, and staff confidentiality agreements.
While no system is completely secure, we take commercially reasonable steps to protect personal data.
9. International Users
If you are accessing our website or providing personal information from outside the United States, please be aware that your information will be transferred to, processed, and stored in the United States.
By using our website or providing your information, you consent to the transfer of your personal data to the United States. We take reasonable, administrative, technical, and physical safeguards to protect your personal information in accordance with applicable U.S. laws.
10. Your Rights
Guests may request access to personal information, request correction of inaccurate data, request deletion where legally permissible, and opt out of marketing communications by contacting us.
For additional information on how to exercise these rights, please contact us at info@thepointsurfpark.com
11. Cookies
Our website may use cookies to improve booking functionality, track usage analytics, and store session preferences. Users may disable cookies in their browser settings.
12. Photography & Media
By entering The Point Surf Park facility, guests acknowledge that photography and videography may occur for marketing, social media, and promotional purposes. Guests may opt out by submitting a written request to management prior to participation.
13. Data Breach Procedures
In the event of a data breach, we will investigate promptly, notify affected individuals as required by Florida law, and implement appropriate corrective measures.
14. Updates to This Policy
This Privacy Policy is subject to change without notice. We may update this Privacy Policy periodically. Any changes will be effective immediately upon posting the revised Privacy Policy on our website with a revised effective date.
15. Contact Information
The Point Surf Park
9600 Mesa Park Blvd
Fellsmere, FL. 32948
Email: ____________________
Phone: ____________________
